Collaboration Applications Analyst


Job ID 19-00034

Industry Computer/IT

Job Type Permanent

Location Edison, NJ

Description

Overview:
Adopt the next generation workplace solutions that drive efficiency, collaboration, productivity, and engagement. Partner with the business to define, analyze, and document requirements and build out collaboration solutions. Ensure business productivity and collaboration tools are understood and adopted across the organization; improving the efficiency of the business. Focus on changes to business processes, systems and technology, training, and communication to ensure effective implementations. Foster relationships with business stakeholders and drive collaborative efficiencies through technology.
 

Responsibilities:
- Evaluates needs and delivers solutions using collaboration toolsets including, but not limited to, SharePoint, OneDrive, Microsoft Groups and Teams, Planner, Flow, and other O365 collaboration tools.
- Leads change management activities, including corporate-wide communications, training, and website content creation related to collaboration tool adoption.
- Assist IT Management in developing long-term corporate collaboration strategies leveraging technology to facilitate business opportunities for the company.
- Define project requirements by identifying project milestones, phases, and elements and provide regular updates to IT Management
- Aligns collaboration initiatives with IT and corporate goals and strategies.
- Develops solutions by preparing and evaluating alternative workflow solutions.
- Creates and maintains a SharePoint and O365 governance structure that includes taxonomy, retention policy, version control, user management, security, and back-ups.
- Prepares technical reports by collecting, analyzing, and summarizing information and trends.
- Develops and maintains a communication strategy to provide awareness and improve collaboration tool adoption.
- Collaborates with IT, business groups and vendors to deliver new systems, tools, and processes.
- Interfaces with vendors to understand whether their products will meet business and technical requirements.
- Supports system conversions, upgrades, enhancements.
- Identifies and mitigates potential problems and conflicts with collaboration solution delivery.
- Provide end user communications, documentation, training, FAQs, and user adoption activities to ensure successful project outcome.
- Maintains awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems, technologies, and best practices.
- Perform all other duties as assigned by management in a professional and efficient manner.



Qualifications

Education: Bachelor's Degree
Years of Experience: 4 - 6 years
Other: Minimum 4 years' experience in a technical field.
Specialized Knowledge, Technical Skills, and Abilities:
- Experience in deploying and maintaining SharePoint and/or O365 suite of applications.
- Understanding of information technology and business concepts and processes.
- Experience in project management.
- Strong presentation, and leadership skills.
- Effective written and verbal communication skills.
- Strong analytical skills with attention to detail required.
- Excellent teamwork and relationship building skills and the ability to maintain good rapport with users.
- Strong knowledge of business analysis methodologies.
- Ability to convey proposed solutions and complex information clearly, concisely and accurately to stakeholders and non-technical users
- Ability to quickly analyze problems, interpret operational needs, and resolve or escalate problems in a timely manner