Cloud Solution Delivery Engineer


Job ID 18-00276

Industry Computer/IT

Job Type Contract

Location remote, Remote

Description

Job Description:
• Acts as an independent Consultant in support of personalization and customization of reference architectures to be consumed for global deployments of UC and CC solutions.
• Individual Contributor that designs, documents, develops and implements self-service applications, workflow applications, and web applications.
• Deploy the Reference Architecture via Automation and fine-tune on an on-going basis.
• 5+ years of proven industry experience working with Avaya solutions at Architecture, Design, Configuration and Implementation level.
• Ability to support multiple projects at any given time.
• Provides management updates and reports on project responsibilities, progress, dependencies, risks and escalations.
• Ability to work independently and in the team environments as well as with discipline in a remote/home working environment.
• Willingness to travel on as needed basis.



Qualifications

Technical Skills:
• Design and Develop Avaya Experience Portal Speech Enabled VXML and CCXML Applications with Orchestration Designer
• Design and Develop Speech Enabled Avaya Dynamic Self Service Applications • Design and Develop Avaya Engagement Designer Work Flows
• Design and Develop HTML Web Pages and Applications
• Integrate Applications with Back End Systems via Published APIs (SQL, Web Services) • Avaya UC and CC experience at solution level spanning multiple Avaya products.
• Avaya ACDS and/or ACSS Certification
Experience with the following-
o Team Engagement, Aura Core, Equinox, Aura Messaging, CC Elite, CMS, Breeze, AES, Experience Portal, Oceana, Avaya Analytics, and others.
• Integration of Avaya systems with other third-party non-Avaya adjuncts – CRM, Call Recording, Workforce Optimization, AI solutions and others.
• Programming – HTML, CSS, Java Scripts, Python, Java, REST API, Postman
• Virtualization Technologies - VMWare / Open Stack
• Experience with Cloud Automation, Cloud Design Patterns and Microservices.
• Experience with market leading public Cloud solutions (AWS, Google, Azure) is a plus.
• Strong experience in Linux
• Core Data Networking and Network Management
• Security Architecture and Design – signaling and media encryption
• DevOps Frame works - Ansible / Puppet Labs / Chef
• Knowledge of Kubernetes and Docker is a plus
• Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)
• Create Design Artifacts for the solution – Power Point High Level Architecture and Vision, Technical Visio Drawings, Configuration Details /Test Plans in Excel and Detailed descriptions in Microsoft Word.

Education: B.S. or M.S in one or more of the following areas - Telecommunication Networks, Computer Science, Electrical Engineering